Each year, Pan Pacific Hotels and Resorts is recognized with prestigious global accolades for its consistent delivery of luxurious accommodation, high quality amenities and service excellence. Offering a distinctive value proposition in hotel management backed by 30 years of success in managing hotels, Pan PacificHotels and Resorts has been recognized by Condé Nast Traveler magazine as amongst the top 25 hotel companies demonstrating social responsibility.
Pan Pacific Hotels and Resorts takes pride in balancing the needs of all of its stakeholders: owners, guests, associates and the local communities in which it operates. The group’s goal is to maintain this as it continues to create further returns and enhance asset value of the hotels.
The fast expanding hotel group is owned by Pan Pacific Hotels Group, the listed hotel subsidiary of UOL Group Limited which is one of Asia’s largest hotel and property companies with a diversified portfolio of investment and development properties. Headquartered in Singapore, Pan Pacific Hotels and Resorts has a portfolio of 17 upscale hotels, resorts and serviced suites representing over 5,850 rooms in 10 countries across Asia and North America. It has offices in Hong Kong, London, San Francisco, Singapore and Tokyo. Pan Pacific Hotels & Resorts is a founding member of the Global Hotel Alliance, the world’s largest alliance of independent hotel brands.
Food and Beverage & Culinary Work Location Jakarta
KEY RESPONSIBILITIES
The key responsibilities of the Manager of Event Services include but are not limited to:
* Lead and direct the team to ensure the smooth operation of Banquet functions
* Acts as a resource to all front and heart of house department associates for meeting and exceeding guest needs.
* Provide guidance and support to the supervisory team to effectively manage the associates, ensuring efficient execution of all events and timely delivery of all services to the banquet guests.
* Be flexible to adapt the operation, at short notice, with the ever changing needs and styles of diverse guests and conveners.
* Hold regular quarterly Department Meetings, training sessions; Responsible for establishing department objectives and goals; policies and procedures, designed to provide service levels, which exceed the expectations of both guests and internal departments.
* Teach service technique and product knowledge to the banquet team that creates positive associate and guest satisfaction; Ensures consistency in service delivery standards, setups and banquet presentations.
* Participates in selection, recruitment, training and performance management of all banquet associates.
* Possess the ability to organize and execute off-site catering events.
* Liaise with the Catering, Culinary, Stewarding and other departments for ensuring well planned, quality, timely execution of events, quarterly stock take, scheduled maintenance and upkeep of banquet space and equipment
* Interpret financial reports: teach, create and implement plans to improve profits through effective management of the operation and collaborating with associated departments within the Food & Beverage division whilst adhering and improving the set standards.
* Plan ahead by analyzing current business; organize required resources including operational supplies in a timely manner and scheduling of banquet associates while adhering to budgeted labour costs based on business and work volume.
* Assist the culinary team in controlling food related wastage.
* Maintains a safe working environment in all sections of the banquets.
* Performs other duties within Food and Beverage, as assigned or required
Qualifications and Technical Experience
* Minimum of three to five years management experience in an equivalent size and style of operation with experience in managing quality and costs.
* Knowledge of Microsoft operational system software, Outlook and Opera.
* Diploma / degree in Hospitality management preferred.
Administration Assistant Work Location Jakarta
General Qualifications :
* Female
* Secretary school background is preferable
* Good Command of English and Indonesia, both oral and written
* Computer literacy (Word, Excel, Power Point etc.)
* Good administrative skill & well organized Person
* Team work oriented with good Attitude
* Good Communication skill
* Highly motivated & full initiatives
* Must be Indonesian Nationals
Interested candidates please apply online at the link below before 21 August 2011
Apply
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